We value your personal privacy. It is our policy not to sell your data, nor do we trade customer or originator consents for automated calls or text messages to outside parties.

Scope of This Policy

This document outlines how Guarantee Maid Services gathers and uses data across various platforms linked to this policy. This includes our mobile applications, websites, and other digital properties. Please note that this policy does not cover data collected from our contractors or employees. 

The Self-Regulatory Program for Online Behavioral Advertising provides information and tools to help manage certain choices online. It’s a great national resource to help you navigate the complexities of Online Advertising and protecting your Right to Privacy.

Data Collection Notice

The specific types of personal data we gather depend on your particular interactions and relationship with us. Per California requirements, we disclose whether certain categories of data are shared for cross-contextual behavioral advertising. 

Categories of Information We Collect

• Contact Details: We collect names, email addresses, phone numbers, and physical mailing addresses. This data may occasionally be shared for the advertising purposes mentioned above.
• Geographic Data: We may track your location, including precise coordinates, to facilitate scheduling or provide accurate service estimates.
• Professional and Employment Data: For job seekers, we collect resumes, educational backgrounds, and work histories, including specific skills and qualifications.
• User-Submitted Details: We retain any other information you choose to provide, such as specific details regarding your home.
• Technical and Usage Data: We track browser types, device identifiers (such as hardware models), operating systems, and IP addresses. We also monitor which areas of our site you visit, your actions while there, and the sites you visited immediately before and after ours. This technical data may also be shared for cross-contextual advertising.
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We do not use or share “sensitive personal information” (as defined by California law) to infer characteristics or for any reasons other than those legally permitted. We retain personal data only as long as it remains relevant to the original purpose of collection or as mandated by law.

How We Use Your Information

We use the gathered data for the following commercial and business purposes:

• Communication: To answer your inquiries, provide service quotes, schedule appointments, send policy updates, or manage your jo application.
• Service Enhancement: To refine our offerings, improve our website functionality, and personalize your overall experience.
• Marketing and Outreach: To inform you about new services or offers from third parties or us. This includes distributing newsletters, conducting surveys via phone or email, and engaging in interest-based advertising on our platforms or social media. These ads may be tailored based on your browsing habits to encourage return visits.
• Safety and Security: To protect our company, our website visitors, and our systems from fraud.
• Legal Compliance: As otherwise allowed or required by law.

Methods of Data Collection

We gather information through several channels:

1. Direct Interaction: Information you provide when contacting us, signing up for emails, requesting quotes, or applying for positions, whether online, over the phone, or in person.
2. Passive Collection: Using tracking tools like web beacons and cookies to observe user behavior across different apps and websites over time. We may collaborate with third parties to collect data in this way on our platforms and in our emails. For more on cookies, visit the FTC’s Online Tracking resource.
3. Third-Party Sources: Data received from business partners, platforms that offer our services, or entities performing background checks.

Combining Data: We may merge information collected offline with online data, combine data across different devices (like phones and computers), or integrate third-party information with our existing records, as permitted by law.

Disclosure of Information

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

Information sharing to subcontractors in support services, such as customer service, is permitted.

We may share your data in the following circumstances:

• Service Providers: We share information with trusted vendors who assist in delivering our products, evaluating job applications, or performing other services on our behalf.
• Advertising Partners: We share specific categories of data with third parties to facilitate cross-contextual behavioral advertising.
• Legal Necessity: We will transfer data to comply with subpoenas, court orders, or requests from U.S. and international law enforcement and regulatory bodies.
• Business Transfers: In the event of a merger, acquisition, or the sale of all or part of our business, your information may be transferred to the successor entity.
• Other Reasons: As described at the time of collection or as legally permitted.

We do not sell personal data for monetary or valuable consideration, including the data of minors under 16.

Your Rights and Choices

You have control over how your information is used:

• Marketing Emails: To stop receiving promotional emails, follow the “unsubscribe” instructions in the message or contact Privacy@guaranteemaidservices.com. You will still receive essential transactional messages regarding your services or applications.
• SMS/Voice Messaging: If you have consented to automated marketing calls or texts, you can opt out by replying “STOP” to any message. For help, text “HELP” or email the address above. Standard message and data rates apply.
• Cookie Management: Most browsers allow you to reject or control cookies. Blocking cookies may impact site functionality and will not stop all forms of tracking.
• Do Not Track & GPC: We do not currently respond to “Do Not Track” signals because they lack uniformity. However, we do honor “Global Privacy Control” (GPC) signals in a frictionless manner to opt you out of cross-contextual advertising.
• Third-Party Opt-Outs: You can manage behavioral advertising choices through the Self-Regulatory Program for Online Behavioral Advertising. Note that these choices are often specific to the device and browser you are using.

Additional Disclosures

• Children’s Privacy: Our services are intended for adults. We do not knowingly gather data from children under 13. If you believe we have such information, contact us with the subject “COPPA Information Request”. Learn more at the FTC’s website.
• Security: We employ reasonable security measures as required by law, though no internet transmission is 100% secure. We cannot guarantee absolute safety and urge caution when using the internet.
• International Transfer: Our platforms are based in the United States and intended for U.S. residents. If you are visiting from abroad, you acknowledge that your data will be processed in the U.S., where privacy laws may differ from those in your home country.
• Third-Party Links: We may link to external sites or feature third-party content that collects data. We do not control these parties and are not responsible for their privacy practices.

Policy Updates: We may modify this policy periodically. Material changes will be communicated as required by law and posted on our website.